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Grand Wine & Spirits

mystic.grandwineandspirits.com

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Last updated:

Google Rating

4.2

Based on 106 reviews

Grand Wine & Spirits

4.2

review us on See all reviews

Tanya Messervy

1769510127

Stays open till 10 on weekendsHelpfulFriendly

Luis Rivas jr

1759453283

Great service at first,Terrible service at the end.

Tara O’Shea

1753389341

Tony Lowe

1753049668

Great people!!!!

Colton Propiescus

1753026595

Michael Coulter

1750807109

Amazing and lots of stock !

Victoria

1747230281

Great selection of wine

Jennifer Baldwin

1737508275

Nowell Bartlett

1733620905

Krystle Weber Hughes

1723404459

From the moment we walked into the store we were met with the staff's nasty attitude when my boyfriend walked through the wrong door. They continued on for ten minutes mocking him immaturely and loudly in the store for us to hear. Then when we approached the register we were met with one of those nasty employees again when we went to pay. The cashier asked for my boyfriend's ID then mine, which was fine (because I understand it is law and store policy to check) until my boyfriend asked why when I was not the one buying the alcohol why my ID needed to be checked and she snapped at him on how she won't sell to him without my ID with the same nasty attitude we were met with when entering the store. The reason I found it relevant to mention our ID situation is because it was ironic that a man at the register directly next to us was able to buy a case of beer and a bottle of jack without his ID and was able to just state his birthdate without any formal proof of age.I am new to the area and this is my first experience at this liquor and it will definitely be my last due to the lack of professionalism and unpleasantness displayed by all staff present.

Diego Pallango

1720790372

Bob Petersen

1719698123

The Drill Doctor

1704579252

Good selection of adult beverages

Todd Waterman

1703722851

Danielle Waterman

1703619616

horrible customer service. The woman behind the cash register was extremely rude, took our business elsewhere and will continue to take our business elsewhere.

Matt Kobelski

1698198160

Charlotte Harvey

1693517619

Very disappointed by the horrible customer service of this establishment. I am 25 years old and I’ve been shopping at this liquor store for years and typically they don’t even ask for my ID. I was shopping with my mother and my wallet was not with me.The dark haired white woman who acts like the manager was extremely rude and refused to sell us any of the wine we spent 30 minutes picking out. It’s not the fact that she refused to sell us anything since I, who was not even buying the wine, didn’t have my identification, but it’s the fact that she displayed such appalling customer service.The other staff were extremely nice, however, this particular woman is not only costing this store money but loyal customers. We are happy to take our business to Cask n’ Keg in the future.

Anthony Cartagena

1693517106

Brandi Lynn Silva

1692464804

Helpful service

Kellyann Efstathiou

1686681229

Really? Nope

Robs Scold

1686229169

Grand staff and fantastic variety

Mike DePascale

1685191966

If I could give this less than zero stars I would. I have lived in the area for 5 years and been to this liquor store many times. Today they wouldn’t sell me alcohol because my pregnant wife who is very obviously well over 21 and not drinking was with me and didn’t have her ID. I was told their store policy was everyone in the group needed to show an ID no matter who was drinking and I couldn’t buy it for 24 hours no matter what after they “saw me with someone.” Even if I came back, they didn’t care. If the person is a child, however, it doesn’t matter, because it’s a judgement call. Well, this is atrocious judgement. Apparently there’s an arbitrary 24 hours that I’m longer with this person and it’s okay again. Not only is that the absolute dumbest policy I’ve ever heard in my life, but I’ve bought alcohol here at least 15 times with my wife and other people and they have not once ever taken someone’s ID besides my own. In fact, they almost never even check my ID. Today I was repeatedly told everything I said “didn’t matter.” The manager gave one word answers and clearly didn’t care. There was no initial explanation until I asked and the remainder of the conversation was approached and handled terribly. All around awful customer service.

Karen Luzinas

1662508353

Small store but had everything we needed to make cosmos. The clerk was helpful. Connecticut liquor prices are lower than Nea York. Wish I had a bigger car!

Olivier Bernhard

1661527647

Very helpful staff

J B

1652203771

Nice selection and convenient as it's located next to a CVS. It's a place where you can go get adult beverages and aside from that there's not much else there.

Dave Driscoll

1644726727

Good selection, clean, organized and friendly staff. Prices were also good. I expected them to be higher like most places in Mystic are but this store kept it 100. I'll be back.

Ruhal Hazim

1638666897

Lori Wadsworth

1636237810

Great selection of wines

Mark Comeau

1635928057

Excellent selections of everything and love the shelf spaces for local Beer'd products!!

Darcey Eck

1635889313

Really wish you guys would offer some nicer Sauv Blanc options, especially in the cooler section!

michelle labar

1635430557

Elizabeth Murphy

1635418596

Cathy Heard

1634688576

Have alot of great sales and choices

1634592491

1634245698

1633980892

1632683632

1631784913

Great deals great service

Crystal A.

1630288513

Tom Mosey

1630158430

Good selection and prices

JhoyAlexander Su Grup Band Edwin Quito

1630108915

No good

ISH

1629302987

Great prices

sixx Flaggz

1627321578

Oh nice place has a large selection of beer wine and liquor I was very surprised they even had what I drink Uncle nearest and they have the 100 proof would I come here again yes anything in mystic I would come to nice place the prices are reasonable